Shipping policy

Shipping & Delivery — AFK Fits

Updated: 20 October 2026

All products are made to order. Current product images are illustrative AI-generated mockups, not photographs of finished stock.

Production and dispatch

Products are made or printed after an order is placed, checked, packed and then dispatched. Production time is separate from courier transit time. Orders are produced and dispatched within 5–7 business days. Courier delivery then takes 3–7 business days depending on your pincode.

Payment and shipping charges

Prepaid orders only. Cash on Delivery is not offered. We ship within India only. Delivery serviceability, shipping charges and applicable surcharges will be disclosed before payment. We do not offer international delivery.

Tracking and delays

Tracking details are provided after dispatch through the available order contact channels. We will communicate material delays and revised estimates; these do not waive remedies for missing the originally stated delivery schedule. If we cannot fulfil an order, we refund payments received. Qualifying late-delivery and non-delivery claims are resolved under applicable law, including the statutory force-majeure exception for late delivery. See our Cancellation, Returns, Replacements & Refunds Policy.

Address and parcel issues

Please provide a complete address, pincode and reachable phone number. Contact us promptly for corrections. Where an incorrect customer-provided address or customer-caused failed delivery requires redelivery, any reasonable actual redelivery costs will be explained before arrangements are made. We do not automatically forfeit the full payment.

For damaged parcels, missing items or an order marked delivered but not received, contact us promptly with the order number and available evidence. An unboxing video is helpful but not mandatory. We will investigate and arrange a replacement or refund as appropriate under applicable law. Prompt-reporting requests do not remove statutory rights.

Contact and grievances

Grievance Officer: Vaibhav Dinesh Jadhav, Founder. Email: hushgazer@gmail.com | Phone: +91 81491 25014. We acknowledge complaints within 48 hours and redress them within one month, with a complaint reference number.

Seller: Vaibhav Dinesh Jadhav, sole proprietor of Hush Media Creations, trading as AFK Fits. Address: D/101, Angel Gagan Dreams, New Link Road, Near Fire Brigade, Nallasopara East, Vasai, Palghar, Maharashtra 401209, India.